FAQ
1. How long does shipping take?
Orders are processed within 1–2 business days. Delivery usually takes 8–11 business days in transit, for a total estimated delivery time of 9–13 business days from purchase.
2. Do you offer free shipping?
Yes, we offer free shipping on all orders.
3. Can I return or exchange an item?
Yes. You can return any unused and undamaged item within 30 days of delivery. Exchanges are also accepted. Please see our Return & Refund Policy for full details.
4. Who pays for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is defective, damaged, or incorrect, in which case we cover the cost.
5. How do I start a return?
Email us at info@glimrig.com with your order number. We’ll send you detailed instructions and a pre-authorized return address.
6. How long does it take to receive a refund?
Refunds are issued within 7 days after we receive and inspect your returned item. Funds are credited back to your original payment method.
7. What payment methods do you accept?
We accept:
- Visa, Mastercard, American Express
- PayPal
- Shop Pay
- Google Pay
- Apple Pay
- Union Pay
8. Is my payment information secure?
Yes. All transactions are processed through a secure 128-bit SSL encrypted system. Your card details are never stored on our servers.
9. Can I cancel my order?
Yes. You can cancel your order before it ships by contacting us at info@glimrig.com If it has already shipped, please use the return process after delivery.
At glimrig, we’re passionate about lighting. Our team is here to help you find lighting that fits seamlessly into your home or workspace. Whether you’re looking for a sleek table lamp for your study or a reliable outdoor fixture for your garden, our carefully chosen range is designed to brighten every corner of your life.
Lighting does more than just light up a room — it sets the mood, helps you stay focused, and completes your interior. That’s why we prioritise products that combine style with everyday practicality, offering solutions for every room and outdoor area.
We partner with trusted manufacturers who share our commitment to quality, durability, and sustainability. Our lighting is built to last, with energy-efficient features and finishes made to withstand daily use.
Discover lighting at glimrig that makes your space feel just right.
Website Name: Glimrig.com
Address: R. dos Mastros 34, 1200-337 , Lisbon, Portugal
Email: info@glimrig.com
Phone: +351 918 373 210
Business Hours: Monday to Friday: 09:00 – 17:00 PM (GMT+1)
Response Hours: We respond within 24 hours (business days)